SAB Miller is the world's second largest brewer that employs over 70,000 people in 75 countries, and owns many well known beverage brands.
SAB Miller needed to deliver global specialist training and development courses. They have multiple divisions across three continents and so an online training course would need to be provided in multiple languages. We needed to deploy a solution that afforded remote learning to track and grade assessments and to aid in corporate employment decisions.
Previously SAB Miller had been relying on a rudimentary e-learning platform to build and deploy SCORM compliant courses. However the development work was slow and expensive, and the LMS (Learning Management System) used was antiquated and plagued with technical issues. In addition, courses rendered in Adobe Flash were severely bloated in file size, and were posing problems to employees in the Africa division who did not have regular broadband access.
The process of delivering training courses using this technology caused expenses to grow considerably. Furthermore the contractor who was supporting the global e-learning initiative suddenly disappeared taking all data down with it, leaving SAB Miller in a messy situation.
SAB Miller wanted to have all their course materials usable and back online in no time. We carefully studied several SCORM content creation solutions in the market and concluded that Adobe Presenter was the widely used, state of the art solution. It was disappointing to know that the state of the art itself was severely outdated and limited. That is when we decided to develop an in house SCORM creation solution.
SCORM content generated by our proprietary SCORM tool is vastly superior to courses generated by Adobe Presenter and other competing tools. The courses are faster by several orders of magnitude; are aesthetically pleasing and user friendly; run cross platform and cross browser without the need for 3rd party plugins like Flash; are lightweight—up to 95% reduction in file size in most cases; can support any type custom interaction; has remote reporting and tracking beacons in case the modules are run outside of an LMS; and many more advantages.
SAB Miller wanted several things custom tailored when it came to how the courses were deployed. For this, we developed Lumean SPARK, an extensible, easily deployable, cutting edge LMS. Lumean SPARK let SAB Miller easily deploy, manage, and track their employee training and assessments with just a few clicks. In addition, it provides comprehensive tracking, monitoring, reporting, and analytics tools for assessing the performance of learners by various metrics.
Our lightweight SCORM courses were a breeze to use for the learners, and our resilient and intelligent LMS made course deployment and tracking possible even over dialup speeds, solving the Africa division’s bandwidth problems.
In addition, we managed to salvage whatever old data SAB Miller had before their e-learning contractor disappeared, and integrate it into our LMS, so that the transition appeared seamless to the learners with all their past course details and grades in place.
SAB Miller now have several training courses and assessments running smoothly, with several thousands of pounds and countless man hours and productivity saved, thanks to Lumean SPARK and Lumean's proprietary SCORM content creation technology.